{"id":5826,"date":"2025-11-07T13:14:30","date_gmt":"2025-11-07T13:14:30","guid":{"rendered":"https:\/\/devo2s.inasoft.net\/fve\/?post_type=fve&#038;p=5826"},"modified":"2025-11-07T13:29:15","modified_gmt":"2025-11-07T13:29:15","slug":"faq","status":"publish","type":"fve","link":"https:\/\/devo2s.inasoft.net\/fve\/a-propos\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--80);margin-right:0;margin-bottom:var(--wp--preset--spacing--80);margin-left:0\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#00AC45\" class=\"has-inline-color\">Besoin d&rsquo;aide ?<\/mark> Retrouvez ici les r\u00e9ponses \u00e0 vos questions fr\u00e9quentes<\/h1>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Prestations et services<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Est-il possible d\u2019avoir des prestations sur-mesure selon le type de flotte ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert Entreprises propose une offre sur mesure pour chaque type de client professionnel, avec des remises garanties toute l\u2019ann\u00e9e, un r\u00e9seau national de 340 centres, un extranet de gestion, et un service client d\u00e9di\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nos solutions s\u2019adaptent \u00e0 tous les profils :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Loueurs courte et longue dur\u00e9e<\/li>\n\n\n\n<li>TPE &amp; PME&nbsp;<\/li>\n\n\n\n<li>Artisan\/Commer\u00e7ant<\/li>\n\n\n\n<li>Grands comptes&nbsp;<\/li>\n\n\n\n<li>Service public&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quelles prestations d\u2019entretien de v\u00e9hicules proposez-vous ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert Entreprises r\u00e9pond \u00e0 toutes vos probl\u00e9matiques d\u2019entretien de flotte de v\u00e9hicules. Nous prenons ainsi en charge vos v\u00e9hicules pour :<\/p>\n\n\n\n<ul class=\"wp-block-list white-li-svg\">\n<li>Les r\u00e9visions (garantie constructeur pr\u00e9serv\u00e9e)<\/li>\n\n\n\n<li>Le changement de vos pneumatiques<\/li>\n\n\n\n<li>La r\u00e9alisation du contr\u00f4le technique<\/li>\n\n\n\n<li>L\u2019entretien courant (batterie, balais d\u2019essuie-glace, \u00e9clairage\u2026)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quels services additionnels proposez-vous ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert Entreprises vous accompagne au quotidien avec des services tels que :<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Parc ferm\u00e9 (acc\u00e8s limit\u00e9 \u00e0 votre contrat)<\/li>\n\n\n\n<li>Gardiennage des pneumatiques<\/li>\n\n\n\n<li>Fourniture de carte entreprise<\/li>\n\n\n\n<li>Op\u00e9rations programm\u00e9es<\/li>\n\n\n\n<li>Intervention sur site<\/li>\n\n\n\n<li>Extranet pour le suivi en temps r\u00e9el<\/li>\n\n\n\n<li>Service clients d\u00e9di\u00e9<\/li>\n\n\n\n<li>E-accord pour valider les demandes d\u2019autorisation<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>\u00cates-vous r\u00e9f\u00e9renc\u00e9s aupr\u00e8s des loueurs courte dur\u00e9e ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert est r\u00e9f\u00e9renc\u00e9 pour la maintenance et le changement des pneumatiques chez Europcar, Ucar, Ada, Sixt et Hertz France.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>\u00cates-vous r\u00e9f\u00e9renc\u00e9s aupr\u00e8s des loueurs longue dur\u00e9e ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert est r\u00e9f\u00e9renc\u00e9 chez les principaux loueurs longue dur\u00e9e : ARVAL Fleet Service, ALD, Parcours, UGAP, Sixt Leasing, Alphabet&#8230;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Peut-on entretenir des v\u00e9hicules \u00e9lectriques ou hybrides chez Feu Vert Entreprises ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Oui, l\u2019ensemble de nos 340 centres Feu Vert est \u00e9quip\u00e9 pour accueillir et entretenir vos v\u00e9hicules hybrides ou \u00e9lectriques, dans le respect des normes constructeur. Nos \u00e9quipes sont form\u00e9es pour assurer un service adapt\u00e9 \u00e0 ces technologies.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Travaillez vous avec des prestataires tels que Wyz ou Fleet partner ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, Feu Vert Entreprises travaille avec des partenaires tels que Wyz et est \u00e9galement membre de l\u2019Alliance Fleet Partner. Cela nous permet d\u2019intervenir dans le cadre des accords \u00e9tablis avec ces plateformes, notamment pour le montage et la gestion des pneumatiques. Si votre flotte est suivie via l\u2019un de ces prestataires, nos centres peuvent assurer les prestations pr\u00e9vues selon les conditions de votre contrat.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Souscription &amp; \u00e9ligibilit\u00e9<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>\u00c0 qui s\u2019adresse l\u2019offre Feu Vert Entreprises ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">L\u2019offre est ouverte \u00e0 toutes les entreprises disposant d\u2019un SIRET et d\u2019au moins 2 v\u00e9hicules.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Feu Vert Entreprises intervient-il sur tous les types de v\u00e9hicules ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">L\u2019offre s\u2019adresse \u00e0 tous les v\u00e9hicules de tourisme, utilitaires et minibus qu\u2019ils soient thermiques, hybrides ou \u00e9lectriques.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment souscrire \u00e0 l\u2019offre Feu Vert Entreprises ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Pour les parcs de moins de 30 v\u00e9hicules :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sur le site internet<\/li>\n\n\n\n<li>En centre Feu Vert<\/li>\n\n\n\n<li>Par t\u00e9l\u00e9phone au 09.69.32.81.20<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019ouverture de votre compte vous sera confirm\u00e9e sous 48 heures ouvr\u00e9es dans le cas d\u2019un paiement diff\u00e9r\u00e9 et sous 1 heure ouvr\u00e9e dans le cas d\u2019un paiement comptant. Vous pourrez alors b\u00e9n\u00e9ficier de votre accord en vous rendant directement en centre Feu Vert.<\/p>\n\n\n\n<p class=\"has-s-font-size wp-block-paragraph\">Pour les parcs de plus de 30 v\u00e9hicules, un formulaire ou un contact direct avec un Responsable Grands Comptes est n\u00e9cessaire.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Lorsque je signe un contrat pour l\u2019entretien de ma flotte, que se passe-t-il ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">La signature \u00e9lectronique d\u00e9clenche la v\u00e9rification par notre service Administration des Ventes. Une fois le contrat valid\u00e9, un email de confirmation est envoy\u00e9. Le compte est actif jusqu\u2019au 31 d\u00e9cembre de l\u2019ann\u00e9e en cours, renouvelable automatiquement.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment suis-je inform\u00e9 de l\u2019ouverture de mon compte client ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Un email vous est envoy\u00e9 avec votre r\u00e9f\u00e9rence client et toutes les informations n\u00e9cessaires pour la prise de rendez-vous et la gestion de vos prestations.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Rendez-vous et fonctionnement<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment prendre rendez-vous pour effectuer une prestation ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Plusieurs options :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En ligne sur le portail s\u00e9curis\u00e9<\/li>\n\n\n\n<li>Directement en centre<\/li>\n\n\n\n<li>Par t\u00e9l\u00e9phone au 09.69.32.81.86<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment trouver le centre le plus proche ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Un lien de g\u00e9olocalisation est disponible pour identifier le centre le plus proche de votre de vous..<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment conna\u00eetre les remises dont je b\u00e9n\u00e9ficie pour l\u2019entretien de ma flotte ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Les remises sont pr\u00e9cis\u00e9es dans votre contrat, re\u00e7u par mail, ou disponibles aupr\u00e8s de votre Responsable Commercial.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment \u00eatre s\u00fbr du respect de nos accords lors de la prise en charge ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Gr\u00e2ce \u00e0 des outils internes de gestion :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processus de prise en charge standardis\u00e9<\/li>\n\n\n\n<li>Param\u00e9trage des produits\/prestations autoris\u00e9s<\/li>\n\n\n\n<li>Acc\u00e8s restreint pour les conducteurs<\/li>\n\n\n\n<li>Remises personnalis\u00e9es<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Relation commerciale et accompagnement<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quels accompagnements commerciaux proposez-vous ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<ul class=\"wp-block-list\">\n<li>Moins de 30 v\u00e9hicules : accompagnement par le Service Clients (Administration des Ventes et Commerciaux s\u00e9dentaires)<\/li>\n\n\n\n<li>Plus de 30 v\u00e9hicules : suivi par un Responsable Grands Comptes pour une solution personnalis\u00e9e et \u00e9volutive<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Tarifs &amp; Remises<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>O\u00f9 consulter les conditions tarifaires de mon contrat ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Vous pouvez consulter vos conditions tarifaires depuis le contrat que votre commerciale vous a transmis par mail.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment trouver le centre le plus proche ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Un lien de g\u00e9olocalisation est disponible pour identifier le centre le plus proche de votre de vous..<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je b\u00e9n\u00e9ficier de remises ponctuelles ou exceptionnelles ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Les remises appliqu\u00e9es sont d\u00e9finies dans votre contrat et restent valables toute l\u2019ann\u00e9e. Ce fonctionnement assure une tarification stable et transparente.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Facturation &amp; suivi administratif<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment sont envoy\u00e9es les factures ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Les factures sont envoy\u00e9es sur le mail de facturation renseign\u00e9 \u00e0 la souscription du contrat. Vous pouvez \u00e9galement les retrouver sur votre espace client.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>A quelle fr\u00e9quence envoyez-vous les factures ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Pour la facturation, vous avez le choix entre une facturation dite \u00e0 l\u2019acte : 1 prestation = 1 facture. Vous pouvez \u00e9galement choisir le mode de facturation regroup\u00e9 en choisissant la r\u00e9currence d\u2019envoi des factures : tous les jours, tous les 10 jours, tous les 15 jours ou tous les mois.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je acc\u00e9der \u00e0 mes factures en ligne ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, vous pouvez acc\u00e9der \u00e0 vos factures depuis votre espace client.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quelles sont les modalit\u00e9s de paiement pour les flottes publiques ou les march\u00e9s publics ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Feu Vert Entreprises propose des modalit\u00e9s adapt\u00e9es aux march\u00e9s publics. Pour les collectivit\u00e9s et administrations, la facturation s\u2019effectue via la plateforme Chorus Pro, conform\u00e9ment aux exigences r\u00e9glementaires.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Gestion du compte &amp; acc\u00e8s utilisateurs<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Disposez-vous d\u2019un espace client pour suivre les interventions et factures ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Oui, chaque client Feu Vert Entreprises dispose d\u2019un extranet d\u00e9di\u00e9. Cet espace vous permet de consulter vos prestations, vos factures, vos remises, et de suivre l\u2019historique d\u2019entretien de vos v\u00e9hicules.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Peut-on prendre rendez-vous et suivre les interventions en ligne ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Oui, via notre portail s\u00e9curis\u00e9, vous pouvez planifier les rendez-vous pour vos v\u00e9hicules, suivre leur traitement et acc\u00e9der aux comptes rendus d\u2019intervention. Un acc\u00e8s personnalis\u00e9 est disponible pour les gestionnaires et les conducteurs.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je mettre \u00e0 jour les v\u00e9hicules de mon parc ferm\u00e9 ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, vous pouvez mettre \u00e0 jour les v\u00e9hicules de votre parc en vous rendant sur votre espace client et en cliquant sur la rubrique \u201cutilisateur\u201d.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je encadrer de fa\u00e7on personnalis\u00e9e le p\u00e9rim\u00e8tre des prestations ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, les accords sont personnalis\u00e9s selon les prestations souhait\u00e9es. Celles-ci peuvent \u00eatre autoris\u00e9es ou bloqu\u00e9es en fonction des prestations et des marques prioritaires.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Assistance &amp; r\u00e9clamations<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Comment contacter le service clients ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Vous pouvez contacter notre service client par t\u00e9l\u00e9phone du lundi au vendredi de 8h30 \u00e0 12h30 et de 13h30 \u00e0 18h au 09.69.32.81.20 ou par mail \u00e0 <a href=\"mailto:feuvert-entreprises@feuvert.fr\">feuvert-entreprises@feuvert.fr<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Que faire en cas de litige ou de prestation non conforme ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">En cas de difficult\u00e9, vous pouvez contacter directement notre service clients d\u00e9di\u00e9, qui analysera votre demande et vous apportera une r\u00e9ponse adapt\u00e9e dans les meilleurs d\u00e9lais. Chaque situation est trait\u00e9e avec attention, en lien avec le centre concern\u00e9 et votre interlocuteur commercial si n\u00e9cessaire.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Logistique <\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Combien de centres Feu Vert peuvent accueillir les v\u00e9hicules d\u2019entreprise ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">L\u2019ensemble de nos 340 centres Feu Vert en France est habilit\u00e9 \u00e0 accueillir les v\u00e9hicules d\u2019entreprise, sous r\u00e9serve que ceux-ci soient couverts par un contrat Feu Vert Entreprises actif.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Peut-on d\u00e9poser les v\u00e9hicules dans n\u2019importe quel centre du r\u00e9seau ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Oui, \u00e0 condition d\u2019avoir un contrat Feu Vert Entreprises actif. Vos conducteurs peuvent d\u00e9poser leur v\u00e9hicule dans n\u2019importe quel centre Feu Vert du r\u00e9seau, sous r\u00e9serve que le centre soit param\u00e9tr\u00e9 pour accepter votre contrat. Pour certaines prestations, un rendez-vous peut \u00eatre recommand\u00e9.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je mettre \u00e0 jour les v\u00e9hicules de mon parc ferm\u00e9 ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, vous pouvez mettre \u00e0 jour les v\u00e9hicules de votre parc en vous rendant sur votre espace client et en cliquant sur la rubrique \u201cutilisateur\u201d.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Puis-je encadrer de fa\u00e7on personnalis\u00e9e le p\u00e9rim\u00e8tre des prestations ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, les accords sont personnalis\u00e9s selon les prestations souhait\u00e9es. Celles-ci peuvent \u00eatre autoris\u00e9es ou bloqu\u00e9es en fonction des prestations et des marques prioritaires.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">RSE<\/h2>\n\n\n\n<div class=\"wp-block-group p-lr-20 is-layout-constrained wp-container-core-group-is-layout-b0b85775 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:20px;padding-bottom:var(--wp--preset--spacing--70);padding-left:20px\">\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quelles sont les initiatives environnementales concr\u00e8tes de Feu Vert Entreprises ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Feu Vert s&rsquo;engage concr\u00e8tement pour une mobilit\u00e9 plus durable \u00e0 travers :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le recyclage de plus de 80 % des 14 000 tonnes de d\u00e9chets issus de ses activit\u00e9s (pneus, huiles, batteries, pi\u00e8ces m\u00e9caniques).<\/li>\n\n\n\n<li>Le d\u00e9ploiement de solutions de r\u00e9trofit \u00e9lectrique pour les VUL en partenariat avec Qinomic Mobilities.<\/li>\n\n\n\n<li>L\u2019optimisation \u00e9nerg\u00e9tique de ses centres (\u00e9clairage LED, GTB) et une baisse de 9,3 % des \u00e9missions CO\u2082 (scopes 1 et 2) en 2024.<\/li>\n\n\n\n<li>L&rsquo;accompagnement des clients vers une mobilit\u00e9 plus responsable via des conseils sur l\u2019entretien pr\u00e9ventif et la prolongation de la dur\u00e9e de vie des v\u00e9hicules.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Quelle est votre politique de recyclage des huiles, batteries, pneus et pi\u00e8ces usag\u00e9es ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"wp-block-paragraph\">Feu Vert valorise plus de 80 % des d\u00e9chets g\u00e9n\u00e9r\u00e9s, via 8 \u00e9co-organismes partenaires. En 2024, cela repr\u00e9sente :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>6 800 tonnes de pneus recycl\u00e9s,<\/li>\n\n\n\n<li>1 700 tonnes de batteries trait\u00e9es \u00e0 99 %,<\/li>\n\n\n\n<li>1 500 tonnes de d\u00e9chets dangereux (huiles, solvants\u2026),<\/li>\n\n\n\n<li>1 000 tonnes de ferrailles valoris\u00e9es.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nous utilisons aussi des solutions en vrac pour les huiles, limitant les emballages et les pertes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group single-faq has-background is-layout-constrained wp-container-core-group-is-layout-07ffa91b wp-block-group-is-layout-constrained\" style=\"border-radius:3px;background-color:#f2f7f7;padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\">\n<div class=\"wp-block-group title-faq is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-2d2a23bd wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-container-content-9cfa9a5a is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/check.svg\" alt=\"\" class=\"wp-image-517\" style=\"width:30px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-l-font-size wp-block-paragraph\"><strong>Travaillez-vous avec des fournisseurs responsables ?<\/strong><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\" style=\"margin-top:0px\"><img decoding=\"async\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/head_chevron-1.svg\" alt=\"\" class=\"wp-image-619\" style=\"width:10px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-faq is-layout-constrained wp-container-core-group-is-layout-17523aa4 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:30px;padding-bottom:0;padding-left:30px\">\n<p class=\"has-s-font-size wp-block-paragraph\">Oui, tous nos fournisseurs sont engag\u00e9s par une charte \u00e9thique int\u00e9gr\u00e9e aux contrats.<br>Feu Vert privil\u00e9gie les fournisseurs \u00e9tablis en France (98 % des r\u00e9f\u00e9rences de notre MDD sont locales) et d\u00e9veloppe des produits sous label \u00ab\u00a0Plus Vert et Responsable\u00a0\u00bb, avec des packagings recyclables et des encres non polluantes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide p-lr-20 is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0rem;margin-bottom:70px\">\n<div class=\"wp-block-cover custom-image-404 align-img-left\" style=\"border-radius:10px;padding-top:50px;padding-right:60px;padding-bottom:50px;padding-left:60px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(82deg,rgba(255,255,255,0) 33%,rgb(242,247,247) 46%)\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1371\" height=\"1530\" class=\"wp-block-cover__image-background wp-image-4927\" alt=\"\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2024\/12\/foot_transfo.jpg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-66d2653f wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column colonne-vide-transfo is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-color has-link-color has-xl-font-size wp-elements-1\" style=\"color:#00312d\">Vous souhaitez en savoir plus ou ouvrir un compte ?<\/h2>\n\n\n\n<div class=\"wp-block-group btn-telephone is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons btn-clique is-layout-flex wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-button is-style-Vert-clair bouton-align-left is-style-Vert-clair--1\"><a class=\"wp-block-button__link wp-element-button\">Nous contacter au N\u00b0 de T\u00e9l. 100% pros<img decoding=\"async\" class=\"wp-image-974\" style=\"width: NaNpx;\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2025\/01\/cta_tel.svg\" alt=\"\"><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"telephone-clique hidden has-custom-blue-charcoal-color has-text-color has-link-color has-l-font-size wp-elements-2 wp-block-paragraph\"><strong>09.69.32.81.20<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-button is-style-Vert-clair bouton-align-left max-w is-style-Vert-clair--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/devo2s.inasoft.net\/fve\/nous-contacter\/\">Acc\u00e9der au formulaire de contact<img decoding=\"async\" class=\"wp-image-973\" style=\"width: NaNpx;\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2025\/01\/cta_rafter.svg\" alt=\"\"><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group transformation-tpe-wrapper is-layout-constrained wp-container-core-group-is-layout-74a48f3c wp-block-group-is-layout-constrained\" style=\"margin-top:60px;padding-top:0px\">\n<h3 class=\"wp-block-heading has-text-color has-link-color has-l-font-size wp-elements-3\" style=\"color:#00312d\">Vous \u00eates une TPE ? Un artisan ou un commer\u00e7ant ?<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"color:#00312d;margin-top:10px\">Souscription en ligne <strong>rapide<\/strong>, pour les <strong>flottes de 3 \u00e0 30 v\u00e9hicules.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:14px;padding-top:15px\">\n<div class=\"wp-block-button is-style-Vert-clair bouton-align-left max-w is-style-Vert-clair--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/devo2s.inasoft.net\/fve\/je-souscris-en-ligne\/\">Cr\u00e9er mon compte pro<img decoding=\"async\" class=\"wp-image-971\" style=\"width: NaNpx;\" src=\"https:\/\/devo2s.inasoft.net\/fve\/wp-content\/uploads\/2025\/01\/cta_cursor.svg\" alt=\"\"><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","class_list":["post-5826","fve","type-fve","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/devo2s.inasoft.net\/fve\/wp-json\/wp\/v2\/fve\/5826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devo2s.inasoft.net\/fve\/wp-json\/wp\/v2\/fve"}],"about":[{"href":"https:\/\/devo2s.inasoft.net\/fve\/wp-json\/wp\/v2\/types\/fve"}],"wp:attachment":[{"href":"https:\/\/devo2s.inasoft.net\/fve\/wp-json\/wp\/v2\/media?parent=5826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}